Description: The strategic management of resources.

Terminal Competency:

Oversee the decision making process.

Enabling Competencies:

1. Integrate information.

2. Analyze problems.

3. Make decisions.

4. Own accountability.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Enabling an effective workforce.

Terminal Competency:

Support the workforce.

Enabling Competencies:

1. Structure organization for effectiveness.

2. Coordinate workforce resources.

3. Foster a positive work culture.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Procuring and managing resources.

Terminal Competency:

Manage resources.

Enabling Competencies:

1. Formulate budget.

2. Justify budget needs.

3. Oversee budget administration.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Creating a culture of quality.

Terminal Competency:

Champion a culture of quality.

Enabling Competencies:

1. Drive process improvement.

2. Foster employee engagement.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Championing a culture to meet the needs of internal and external customers.

Terminal Competency:

Facilitate a customer-oriented culture.

Enabling Competencies:

1. Promote a customer feedback loop system.

2. Resolve elevated issues.

3. Champion outreach activities.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.