Description: Checking for understanding.

Terminal Competency:

Check for understanding.

Enabling Competencies:

1. Build rapport.

2. Manage language barriers.

3. Anticipate cultural norms.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies,contact IFPTI.

Description: Ability to recognize and communicate non-verbally.

Terminal Competency:

Discuss the use of non-verbal communication.

Enabling Competencies:

1. Assess message by actively listening.

2. Evaluate the situation.

3. Manage professionalism.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Communicate with audience.

Terminal Competency:

Exhibit professional communication skills.

Enabling Competencies:

1. Exhibit public speaking skills.

2. Execute the conversation.

3. Demonstrate professional demeanor.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Knowledge skills and abilities related to written communication.

Terminal Competency:

Exhibit professional written communication skills.

Enabling Competencies:

1. Adapt the message.

2. Document facts.

3. Implement technical writing skills.

4. Maintain confidentiality.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.